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1. What sizes do you offer? ▼
We offer a wide range of sizes, from 26, 28,30,32 , depending on the item. Please refer to our size guide for specific measurements.
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2. What is your return/exchange policy? ▼
We accept returns and exchanges within 30 days of purchase, provided the items are unworn, unwashed, and in their original condition with tags attached. Please visit our Returns & Exchanges page for more details.
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3. How can I track my order? ▼
Once your order has been shipped, you'll receive a tracking number via email. You can use this number to track your order on our website or the courier’s site.
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4. What are your shipping options? ▼
We offer standard and express shipping options. Shipping times and costs vary based on your location. Check our Shipping Information page for more details.
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5. Do you ship internationally? ▼
Yes, we offer worldwide shipping. Shipping fees and delivery times may vary depending on your location.
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6. How can I ensure I order the right size? ▼
We recommend using our size guide and measuring yourself before placing an order. If you’re between sizes, consider sizing up for a relaxed fit or down for a more fitted look.
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7. Can I change or cancel my order after placing it? ▼
Orders can be modified or canceled within 2 hours of placing the order. After that, we begin processing it for shipment. Please contact customer service as soon as possible for assistance.
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8. What materials are your clothes made from? ▼
We use a variety of high-quality materials including organic cotton, polyester, and sustainable fabrics. Each product page includes details about the fabric composition.
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9. Do you offer gift cards? ▼
Yes, we offer digital gift cards in various denominations. They make the perfect gift for any occasion!
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10. How do I care for my clothes? ▼
Each garment comes with care instructions on the label. For most items, we recommend washing on a gentle cycle and air drying to preserve the quality of the fabric.
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11. How can I contact customer support? ▼
You can reach our customer support team via email at customercarehi7@gmail.com. We're available Monday to Saturday, 9 AM to 6 PM.
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12. Do you offer any discounts or promotions? ▼
Yes, we frequently run special offers and promotions. Sign up for our newsletter or follow us on social media to stay updated on the latest deals!
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